- Get started on your mortgage
- Buying your first home, next home, investing in property or just keen to review your mortgage?
- Apply online
- Put your savings to work
- Earn better returns and access your money with no penalties.
- Start investing now
Contact us
We've got Advisers in a lot of locations around the country but thanks to the magic of technology we can help you wherever you are in New Zealand - or around the world.
If you know who you want to contact, find them on our team page. Otherwise, just fill out the form below with as much detail as you like and we'll get the relevant person to get in touch with you.
Call us on 0800 21 22 30
Send us a message
Prefer to pick up the phone?
Just give us a call anytime, any day and we’ll be happy to chat.
Main Phone: 0800 21 22 30Auckland advisers and head office 09 376 9688Wellington Central advisers: 04 384 5700Lower Hutt advisers: 04 589 2181
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Find our offices in Auckland and Wellington
Auckland advisers and head office 29 Sale Street Auckland CBD - Wellington Central advisers 34 Manners Street Wellington
- Lower Hutt advisers 3 Margaret St (level 3) Lower Hutt
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Calling from overseas?
If you are trying to contact us from outside New Zealand you can phone: +64 9 376 9688
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PO Box 911254
Victoria Street West
Auckland 1042
What should I do if something goes wrong
If you have a problem, concern, or complaint about any part of our service, please tell us so we can try to fix the problem. For more information about our complaints process and how to make a complaint please check out the client information page.
To make a complaint about a mortgage or your experience with an adviser:
You may contact our internal disputes service by telephoning 0800 21 22 30, by email to complaints@squirrel.co.nz, or in writing to PO Box 911254, Victoria Street West, Auckland 1042.
To make a complaint about borrowing or investing with Squirrel:
You may contact our internal disputes service by telephoning 0800 21 22 30, by email to money@squirrel.co.nz, or in writing to PO Box 911254, Victoria Street West, Auckland 1042.
If we cannot agree on how to resolve the issue, you can contact FSCL. This service will cost you nothing, and will help us resolve any disagreements or complaints.
