Contact us

We've got 3 branches, but thanks to the magic of technology we can help you wherever you are in New Zealand - or around the world.
Calling from overseas? You can reach us on +64 9 376 9688.

Auckland City Team

0800 21 22 30 38 College Hill,
Freemans Bay, Auckland

Chinese Team

0800 66 69 69 38 College Hill,
Freemans Bay, Auckland

Indian Team

0800 21 22 23 Level 1, 3/53 Cavendish Drive
Manukau, Auckland

What should you do if something goes wrong?

If you have a problem, concern, or complaint about any part of our service, please tell us so we can try to fix the problem.

You may contact our internal disputes service by telephoning 0800 21 22 33, by email to, or in writing to PO Box 911254, Victoria Street West, Auckland 1042.

If we cannot agree on how to resolve the issue, you can contact FSCL. This service will cost you nothing, and will help us resolve any disagreements.