• Get started on your mortgage
  • Buying your first home, next home, investing in property or just keen to review your mortgage?
  • Apply online
  • Put your savings to work
  • Earn better returns and access your money with no penalties.
  • Start investing now

Contact us

We've got Advisers in a lot of locations around the country but thanks to the magic of technology we can help you wherever you are in New Zealand - or around the world.

If you know who you want to contact, find them on our team page. Otherwise, just fill out the form below with as much detail as you like and we'll get the relevant person to get in touch with you.

Call us on 0800 21 22 30
Exterior of building with Squirrel business logo
Send us a message
*The name field is required
*The email field is required
*The mobile field is required
*The message field is required
Please tick one so we can get your message to the right person*
*Please verify that you are not a robot.
Thanks, your message has been sent!

Prefer to pick up the phone?

Just give us a call anytime, any day and we’ll be happy to chat.

Main Phone: 0800 21 22 30For advice spoken in Chinese: 0800 66 69 69For advice spoken in Indian: 0800 21 22 23

What should I do if something goes wrong

If you have a problem, concern, or complaint about any part of our service, please tell us so we can try to fix the problem. For more information about our complaints process and how to make a complaint please check out the client information page.

To make a complaint about a mortgage or your experience with an adviser:

You may contact our internal disputes service by telephoning 0800 21 22 30, by email to complaints@squirrel.co.nz, or in writing to PO Box 911254, Victoria Street West, Auckland 1042.

To make a complaint about borrowing or investing with Squirrel:

You may contact our internal disputes service by telephoning 0800 21 22 30, by email to money@squirrel.co.nz, or in writing to PO Box 911254, Victoria Street West, Auckland 1042.

If we cannot agree on how to resolve the issue, you can contact FSCL. This service will cost you nothing, and will help us resolve any disagreements or complaints.